Frequently asked questions

For pitches, arrivals are at 2.30pm and departures no later than 12pm.

For rentals, arrivals are from 2:30 pm and departures no later than 10 am.

Yes, our 4-legged friends are welcome and accepted in all our accommodations, for a daily fee payable at the time of booking. Pets must be tattooed, vaccinated and on a leash.

We have several services available: a Toutoubar, a canidouche and a ToutouPark with its agility course.

Camping Le Ventoulou Sites et Paysages is a member of Club Oscar and a partner of the “Emmènetonchien.com” website, whose mission is to make pets an integral part of our vacations.

Since this year (*New in 2023*), we also offer a day-care service for your dog, lasting from 1 hour to a full day from June 15 to September 15, with a professional team in a dedicated area.

The indoor swimming pool is heated throughout the opening period of our campsite in the Lot, with opening times varying according to the season.

You’ll have the pleasure of bathing in water that’s at least 26 degrees Celsius. In the high season, weather permitting, we take to the open air to soak up the sun’s rays.

We remind you that your children are your responsibility at all times, whatever the season.

Shorts and Bermuda shorts are tolerated, but we ask that they be different from those worn during the day and on the playground to ensure the hygiene of our water park.

Our aquatic area is reserved exclusively for our customers. Thank you for your understanding.

The pool deck is wheelchair-accessible.

Yes, a library is available 24 hours a day, lending books is free, and you can even exchange books,

Yes, 2 laundry facilities are available, one with 2 washing machines, 1 tumble dryer and 1 dishwasher and a 2nd with 1 washing machine, 1 tumble dryer and 1 dishwasher.

Tokens for washing machines and tumble dryers can be purchased at reception (€5/wash and €3/dry), and dishwasher tokens (1 per pitch per day) are also available at reception, at a cost of €4.50 each.

Yes, we lend the following to reception: vacuum cleaner, iron, ping-pong racket, balls, etc.

If you have chosen to pay by credit card, please contact us on 05 65 33 67 01 and we will arrange direct debit by telephone.
If you have chosen to pay by cheque, please send it to the following address: Camping LE VENTOULOU – 208 route de Mayrinhac – 46500 THEGRA
If you have chosen to pay by bank transfer, you will find our contact details at the bottom of your quote.

Yes, we accept vacation vouchers and e-Chèque-Vacances to pay for your stay with us.

We accept all types of payment: credit card, bank cheque, vacation voucher, etc. A deposit will be requested at the time of booking and the balance will be deferred upon receipt of the rental contract.

Further information can be found in our general terms and conditions.

A double charging station is in operation 24 hours a day at the entrance to the campsite, before the barrier.

It is strictly forbidden to plug your vehicle into the standard sockets on pitches and mobile homes.

Our campsite is recognized as a “Bonne Adresse” by the Fédération Française de Cyclotourisme and as a “Relais Motards“.

We have a number of mobile homes (2-persons, 4/6-persons, 6/8-persons and 9-persons) located in distinct neighborhoods, allowing families and friends to get together.

Before and after the season, we also offer 1/2-board or full-board catering. It’s the ideal formula for clubs, groups, ceremonies, weddings, cousins gathering from 20 to 100 people… Each group reception is the subject of a personalized quote, depending on the date envisaged, the number of participants and the services required. Please contact the reception team to discuss your specific requirements.

Yes, you can use a barbecue on your pitch, but only with gas or charcoal (electric plancha prohibited). You can also use the communal barbecues in the 2 dedicated areas.

All our Confort and Privilège Garden pitches (for tent, caravan or motorhome) are available for overnight rental throughout the campsite’s opening hours.

Premium pitches with private sanitary facilities and Premium Pack Cosy are bookable by the week from Saturday to Saturday or Sunday in July and August, and by the night in the off-season.

Outside July/August, it’s possible to spend a short stay at the campsite, as all accommodation can be rented for a minimum of 2 nights.

For greater flexibility, arrival and departure days are now possible on Wednesday/Saturday/Sunday in high season, depending on the rental.

Yes, this is a free, unlimited service on the campsite. However, we invite you to disconnect and get back to basics for a slow-vacation.

An e-mail confirming your reservation will be sent to you automatically. Please do not hesitate to contact our reception team in the event of non-receipt.

Highchairs and cots are available for hire on request. Please let us know when booking, as numbers are limited. Each bathroom also has a baby area with a dedicated bathtub.

What’s more, our “Les P’tits Quercynois Our “baby rooms” are perfectly suited to families with young children, as they come with a complete baby kit (high chair, cot and adapted crockery), as well as a specially-equipped bathroom with a small toilet, washbasin, clawfoot tub and changing table. There’s also a games room and a large terrace with a sliding gate and a playhouse.

We require license plates for access to the campsite. The automatic barrier reads your number plate and lets you into the campsite.

Whether it’s a camping pitch or a rental (gite, cottage, mobile home, caravan or lodge tent), our online availability is always up to date.

You can choose the type of accommodation best suited to your vacation and your desires, with complete peace of mind. Each rental has its own file with all its features.

Booking is easy and free!

We also offer cancellation insurance when you book.

Delayed changes may incur additional charges.

All our customer reviews can be found here.

We are located 7 km from Gramat town center and 14 km from Saint-Céré town center. Each offers several supermarket chains, including Leclerc, Carrefour Market, Lidl, Aldi and 8 à Huit.

Otherwise, our best advice is to visit one of the many markets in the Dordogne Valley and enjoy the local flavours to please your taste buds!

Please inform reception if you wish to receive visitors and pay the applicable visitor rate. This does not include access to the swimming pool, which is reserved for our guests.

You can find the campsite map on the home page of our website in the “Downloads” section.

It’s possible to compost and camp! For this purpose, we provide a “bio bucket” available at reception, as well as a composting area.